Dog Trace

Warehouses in France

real time stock

Our warehouses are based in France

All orders are shipped directly from our Normandy-based warehouses. So we can guaranteefast parceldelivery with local, French partners!

Stocks updated in real time

Free delivery

from 79 €

OPS-Store offers free shipping on orders over 79 euros!

*For all deliveries in mainland France and all parcels (except oversized parcels).

Add all the items you want to your basket, then go to the "My basket" page. You'll then be able to simulate the shipping costs for your order according to your delivery location.

Shipping

during the day

Your order shipped the same day!

We ship your order the same day, provided we receive your payment before 3:30pm and the items are in stock. The order is handed over to the carrier of your choice at the end of the day. You will then receive your tracking number by email.

Orders placed over the weekend will be dispatched on the following Monday. For orders placed on public holidays, we ship on the next working day.

Payment in 3/4/10X

up to 5000 €

Service client

+332 35 00 30 06

Our teams are available from 9am to 12:30pm and from 1:30pm to 6pm!

Our consultants are at your service by telephone on 02.35.00.30.01 from Monday to Friday, 9am to 12:30pm and 1:30pm to 6pm.

The OPS-Store workshop is open from 9.30 a.m. to 12.30 p.m. and from 1.30 p.m. to 5.30 p.m., Monday to Friday.

To contact our various departments, dial the following numbers:

#1 - Pre-sales service: For pre-sales advice or information on the progress of your order
#2 - Sales department: Your order has not yet been shipped, and you wish to modify it
#3 - After-sales service: Your order has been shipped, you would like to contact the after-sales service
#4 - Atelier OPS-Store: For any request relating to the customization/upgrade of your replica

To avoid phone line congestion, please contact our technical support team, where we guarantee a response within a few hours.

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